Terms of service
Terms of Service
Overview
Welcome to Celyora. The terms “we,” “us,” and “our” refer to Celyora.
Celyora operates this store and website, including all information, content, features, tools, products, and services related to it, in order to provide you with a personalized shopping experience.
Celyora is hosted on Shopify, which allows us to make these services available to you.
These Terms of Service, together with any related policies referenced in this document, describe your rights and responsibilities when using our website and services.
Please read these Terms carefully, as they contain important information about your legal rights.
By visiting, interacting with, or using our website and services, you agree to these Terms and to our Privacy Policy. If you do not agree with these Terms or our Privacy Policy, you should not access or use our website or services.
Section 1 — Access and Account
By agreeing to these Terms, you confirm that you are at least the age of majority in your country or state of residence, or that you are the age of majority and have given consent for any minor dependents to use this website.
To use our services, including accessing our online store or purchasing products, you may be required to provide certain information, such as your email address, billing information, payment details, and shipping information.
You agree that all information you provide to our store is accurate, current, and complete.
You are responsible for keeping your account login details confidential and for all activity that occurs under your account.
Section 2 — Our Products
We make every effort to display our products and services as accurately as possible on our online store.
However, please note that product colors, tones, or appearance may vary depending on your device screen and display settings.
All product descriptions may be updated, changed, or removed at any time without notice, at our sole discretion.
We reserve the right to discontinue any product at any time.
Section 3 — Orders and Contract Formation
The presentation of products on our online store does not constitute a legally binding offer, but an invitation to place an order.
By clicking the purchase button, you place a binding order for the products in your cart.
Celyora reserves the right to refuse any order for any reason, at our sole discretion.
The purchase contract is only formed when we accept your order by sending you an order confirmation email.
We will try to notify you if we need to modify or cancel an order, using the email address or phone number provided at the time of purchase.
Returns and exchanges may only be made in accordance with our Returns, Exchanges & 30-Day Guarantee Policy.
You confirm that your purchases are intended for personal or household use and not for commercial resale.
Section 4 — Prices and Payment
Prices shown on our website include applicable taxes where required, unless otherwise stated.
Shipping costs are added separately and displayed before you complete your order.
Prices may change without notice.
The price applicable to a product is the price displayed at the time your order is placed.
You agree to provide current, complete, and accurate purchase and account information for all purchases made through our store.
Section 5 — Shipping and Delivery
Delivery times are estimates and may vary depending on the destination, carrier processing, and external circumstances beyond our control.
For consumers, the risk of accidental loss or damage to the goods transfers to the buyer once the goods have been delivered.
Section 6 — Intellectual Property
Our website and services, including all trademarks, text, images, graphics, product reviews, videos, designs, and other content, are the property of Celyora or its licensors and are protected by copyright, trademark, and other applicable intellectual property laws.
These Terms only authorize you to use our website and services for personal, non-commercial purposes.
You may not copy, reproduce, distribute, modify, or exploit any part of our website or content without our prior written permission.
Section 7 — Third-Party Tools
We may provide you with access to third-party tools that we do not monitor, control, or manage.
You acknowledge and agree that we provide access to these tools “as is” and “as available,” without warranties of any kind.
Your use of any third-party tools is entirely at your own risk and discretion.
Section 8 — Third-Party Links
Certain content, products, or services available through our website may include materials from third parties.
Third-party links may direct you to websites that are not affiliated with us.
We are not responsible for reviewing or evaluating the content, accuracy, policies, or practices of third-party websites.
We are not liable for any damages or losses related to the use of third-party websites, products, services, or content.
Section 9 — Relationship With Shopify
Celyora operates through Shopify.
However, all sales and purchases are made directly between you and Celyora.
By using our website and services, you acknowledge that Shopify is not responsible for any aspect of the purchase and sale transaction between you and Celyora.
Section 10 — Privacy
The submission of personal information through our store is governed by our Privacy Policy.
Section 11 — Comments, Reviews, and Feedback
If you submit comments, suggestions, reviews, feedback, or other content to us, you grant us the right to use, reproduce, publish, and display that content in any media.
We are not required to keep such content confidential or to provide compensation for it.
You agree that your comments and reviews must not violate any third-party rights, including copyright, trademark, privacy, or personal rights.
Section 12 — Errors, Inaccuracies, and Omissions
Occasionally, information on our website may contain typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, offers, shipping charges, delivery times, or availability.
We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information at any time without prior notice.
This includes the right to cancel orders if any information on our website is inaccurate, including after an order has been submitted.
Section 13 — Prohibited Uses
In addition to other prohibitions set out in these Terms, you are prohibited from using our website or its content:
a) for any unlawful purpose;
b) to encourage others to perform or participate in unlawful acts;
c) to violate any international, national, federal, state, or local laws or regulations;
d) to infringe upon our intellectual property rights or the rights of others;
e) to harass, abuse, insult, harm, defame, slander, intimidate, or discriminate against others;
f) to submit false or misleading information;
g) to upload or transmit viruses, malware, or any harmful code;
h) to collect or track the personal information of others;
i) to spam, phish, pharm, pretext, crawl, scrape, or otherwise interfere with the website;
j) for any obscene or immoral purpose;
k) to interfere with or bypass the security features of our website or related services.
We reserve the right to terminate your use of our website or services for violating any prohibited use.
Section 14 — Termination
These Terms remain in effect unless and until terminated by either you or us.
You may terminate these Terms at any time by notifying us that you no longer wish to use our services, or by ceasing to use our website.
If, in our sole judgment, you fail to comply with any term or provision of these Terms, we may terminate this agreement at any time without notice.
Section 15 — Disclaimer of Warranties
For consumers, the legal warranties provided under applicable law remain in force.
To the fullest extent permitted by law, we do not guarantee that the use of our website or services will be uninterrupted, timely, secure, or error-free.
We do not guarantee that the results obtained from using our services will be accurate or reliable.
Our products and services are provided “as is” and “as available,” unless otherwise expressly stated by us.
Section 16 — Limitation of Liability
Celyora shall be liable without limitation where damages result from intentional misconduct or gross negligence by Celyora, its legal representatives, or its agents.
Celyora shall also be liable for the negligent breach of essential contractual obligations.
Essential contractual obligations are obligations whose fulfillment is necessary for the proper performance of the contract and on which the customer may reasonably rely.
In such cases, Celyora’s liability shall be limited to foreseeable and typical contractual damages.
The above limitations do not apply in cases of injury to life, body, or health, in the event of a defect covered by an express product guarantee, or where a defect has been fraudulently concealed.
Nothing in these Terms limits any rights you may have under applicable consumer protection laws.
Section 17 — Indemnification
You agree to indemnify, defend, and hold harmless Celyora, including our partners, officers, representatives, and service providers, from any claim or demand, including reasonable attorneys’ fees, made by any third party due to your breach of these Terms or your violation of any law or the rights of a third party.
Section 18 — Severability
If any provision of these Terms is found to be unlawful, void, or unenforceable, that provision shall still be enforceable to the fullest extent permitted by law.
The unenforceable portion shall be considered separate from these Terms, and the validity and enforceability of the remaining provisions shall not be affected.
Section 19 — Entire Agreement
Our failure to exercise or enforce any right or provision of these Terms shall not constitute a waiver of that right or provision.
These Terms and any policies posted by us on this website constitute the entire agreement between you and Celyora regarding your use of our website and services.
Section 20 — Governing Law
These Terms and any separate agreements under which we provide services to you shall be governed by the laws of France, as Celyora is established in France, excluding the United Nations Convention on Contracts for the International Sale of Goods, unless mandatory consumer protection laws in your country or state of residence provide otherwise.
To the extent permitted by law, the competent courts shall be those of Celyora’s registered office.
Section 21 — Changes to These Terms
You can review the most current version of these Terms at any time on this page.
We reserve the right to update, modify, or replace any part of these Terms by posting updates or changes on our website.
It is your responsibility to check this page periodically for changes.
Your continued use of our website or services after any changes are posted constitutes acceptance of those changes.
Section 22 — Contact Information
Questions about these Terms should be sent to:
Our contact details are:
Celyora
Email: contact@celyora.fr
Address: Av. Charles Floquet, 93150 Le Blanc Mesnil, France
Business registration number / SIREN: 948750997
Intra-community VAT number: FR45948750997